Capture
90-second calls and WhatsApp messaging. Roster/incident data. No app installs.
See Echo in action
Voice-first check-in simulator — no audio, live captions.
Worker
Echo
The Human Intelligence Platform for high-risk, frontline work.
- 60–70% weekly coverage without an app
- Realtime monitoring of psychosocial risks and leading indicators for LTIs & near-misses
- Direct interventions and supervisor playbooks that close the loop in hours, not weeks
- ISO 45003-ready report out of the box
How it works
Model
Trait × State × Context predictions with reasons managers can act on.
Act
Micro-coaching, supervisor playbooks, rostering nudges that close loops fast.
Prove
Board/broker report with an auditable trail of interventions.
90-day board-readiness pilot
Onboard one site/shift. Hit coverage targets. Close critical alerts. Ship a broker-ready board pack.
- Week 1 workers onboarded; 60–70% answer in week one.
- Weeks 2–4 model live; first interventions logged.
- Weeks 6–8 micro-BFI-2 complete; explanations sharpen.
- Week 12 Board pack produced; ISO 45003 readiness.
Limited pilot cohorts each quarter
Privacy you can dial, not just promise
- Identity visibility: Worker-only
- Aggregation: Cohort-level
- Escalation: Pre-agreed safety exceptions
- Retention: Minimal, time-bound
- Insurer sharing: Aggregate evidence only
- Identity visibility: Role-based
- Aggregation: Team/site
- Escalation: Defined critical alerts
- Retention: Policy-aligned
- Insurer sharing: Opt-in aggregates
- Identity visibility: Narrowly expanded for critical ops
- Aggregation: Team/site with finer granularity
- Escalation: Rapid, per safety case
- Retention: Hazard-profile driven
- Insurer sharing: Controlled aggregates
We’re building to SOC 2, aligning our controls to the AICPA Trust Services Criteria (Security baseline) and preparing for an independent audit.
Designed to be answered
90-second check-ins at crew-friendly times, in their language, with fixes that show up.
60–70% answer in week one
How we measure this
Right time
Calls land pre-shift, smoko or post-run when pick-up is highest.
90-second promise
Agent opens with the time promise and sticks to it.
In their language
No HR-speak. Tone matches the crew so it feels normal.
Fixes get seen
Workers hear peer context and see changes, so they keep answering.
- Answers the phone
- Feels heard (peer validation)
- Sees a fix happen, or gets useful advice
- Answers again next week
Built for the frontline, tuned for your risk
Different sites, different pressures. Echo adapts flows and playbooks to the hazards that actually show up on shift.
Mining, Energy & Utilities
Reduce distraction and fatigue before they turn into near-misses.
- Pre-task check-ins surface “permit pressure” and deck distractions.
- Rotation‑aware prompts during mobe/demobe and night shifts.
- Escalations route to OIM/supervisors with audit-ready notes.
Health & Aged Care
Find burnout and moral injury before it becomes an incident.
- Short end-of-shift calls: “who’s carrying last week’s code blue?”
- Safe staffing + incident context to triage support and breaks.
- Private coaching for individuals; de-identified trends for NUMs.
Manufacturing & Logistics
Cut errors and attrition on high-tempo floors.
- Pick-rate and overtime signals highlight fatigue and slip risk.
- “On the verge of quitting?” prompts trigger supervisor check-ins.
- Rapid fixes: layout, PPE, and comms issues closed with receipts.
From site boots to board suits: Built with leaders from BHP to Goldman Sachs.
We’ve built safety, risk and engagement systems for the world’s toughest contexts
Contact
Level 34, 152 St Georges Terrace, Perth WA 6000
Get in touch: hello@echo-control.com